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✔︎ Orders usually ship within 72 hours. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination.
Please note if you order multiple items in a single order, items may ship from multiple locations depending on stock availability. We do this to ensure you receive your full order as fast as possible.
Delivery timeframes vary depending on your location. If you select express shipping, you can expect your order to arrive within 1 to 3 business days. Choose standard shipping and you can expect your order to arrive within 2 to 8 business days. Standard shipping is free for all orders over $50.
The table below shows delivery timeframes for both metro and regional areas.
|
Express Shipping |
Standard Shipping |
Metro |
1-2 business days |
2-4 business days |
Regional |
1-3 business days |
3-8 business days |
We primarily use Australia Post for most deliveries within Australia.
*Please note: All shipping timeframes are based on the advertised date of dispatch. Should your item have a pre-order date (advised on the product page), this is the approximate date of dispatch and delivery of pre-order items will occur within the timeframes listed above.
✔︎ We offer free returns for 30 days from the date your order is delivered/received.
However, not all items are eligible for return. Any products excluded under our return policy will be noted on product pages and / or at checkout. To be eligible for a return:
*Please note: If you claim a refund on a bundle, the bundle pricing is no longer valid. The items you keep will default to the current sale price and a refund will be given for the remaining amount.
Example:
Purchased Oodie Twin Pack for $138
Returned one Oodie, current sale price = $84
Your refund is $138-$84 = $54 The above is only an example, the total amount owed will be calculated at the time your refund is requested.
Please email help@theoodie.com to initiate your return.
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BESTCOLORFULSOCKS.com, the website owned and operated by Colorful Socks ("Colorful Socks," "we," or "us"). These terms and conditions (referred to as the “Conditions”) are specifically for orders placed by you, our valued customer, in your personal capacity, not related to commercial or professional activities. Your use of the Website and placing orders signifies your acceptance of these Conditions.
Prior to making a purchase, take a moment to thoroughly review and understand these Conditions.
Please be aware that we reserve the right to modify these Conditions without prior notice. The version of the Conditions available on the Website at the time of your order will be applicable to your purchase.
ORDER PLACEMENT
To make a purchase, you need to be at least 18 years old and hold a valid credit or debit card issued by a bank accepted by us.
Kindly note that all orders are subject to product availability. The presence of items on the Website at a given time doesn't guarantee their continuous availability.
Orders can only be made through the Website. Please ensure that all the information you provide is accurate and truthful. The details you provide will be used for communication regarding your order.
OUR AGREEMENT
After placing an order, you'll receive an email acknowledging your order. It's important to note that this email serves as an acknowledgment and does not signify acceptance of your order. Our acceptance occurs when we send you an email confirming the dispatch of the products. Only the items listed in the dispatch confirmation email will be part of our agreement. In cases where payment has been received for unavailable products, we'll refund the respective amount using the original payment method.
PRICING DETAILS
The prices displayed on the Website represent the final prices, excluding any state or local sales tax. Any applicable state or local sales taxes for your order will be computed and added upon entering your shipping address on the checkout page. The price exhibited on the checkout page will include all applicable sales taxes, thus reflecting the final amount.
Delivery costs are not incorporated into the prices shown on the Website and will be billed separately.
While we make every effort to ensure accuracy in details, descriptions, and prices presented on this Website, occasional errors might occur. In the event of a pricing error on goods you've ordered, we'll promptly notify you. You'll have the choice to either confirm your order at the accurate price or cancel it. If we're unable to reach you, we will consider the order cancelled.
PAYMENT PROCESS
We gladly accept card payments via Visa, MasterCard, American Express, and various local payment methods. Upon receipt of your order, we perform a standard pre-authorization check on your payment card to verify adequate funds for the transaction. It's important to note that product dispatch will occur only after the completion of this pre-authorization check. Your card will be charged upon order acceptance.
DELIVERY INFORMATION
All orders are processed at our distribution center situated in Miami, FL (USA). Our operational hours are Monday to Friday, excluding local public holidays. When making a purchase, you'll have the option to select either standard shipping or tracked shipping.
To find specific details about delivery times, please refer to the provided table. We always strive to ensure timely delivery of your purchased items within the specified timeframes. However, unexpected circumstances, such as postal delays or unforeseen events beyond our control, may sometimes result in longer delivery times. During periods of high sales volumes, like holiday seasons, dispatch times might also be extended.
Shipping costs, if applicable, will be included based on the chosen delivery option. You can find details regarding shipping charges in our shipping charge table. For any inquiries or concerns regarding your delivery, our support page includes contact information for the Colorful Socks support team.
OUR RETURN POLICY
Within 30 days from the delivery of your order, you have the option to request a refund for items you wish to return. For us to accept the return, the items must be in perfect condition, adhering to our specified returns process. We require the original packaging and labels to be intact, and the products must remain undamaged and unaltered. Please note that if labels are removed, we cannot accept the return. You are responsible for shipping the returned items back to Colorful Socks, and we don't offer compensation for any items lost during transportation.
Any expenses incurred for return shipping will be your responsibility, and you may use postal services for the return. For accurate postal fees, please consult your local postal office. Refunds for returned products will be processed within 14 days of receiving the returned item. The refund will cover the total product cost charged by Colorful Socks, inclusive of paid sales taxes, except for shipping costs.
We do not offer product exchanges.
DISCOUNT CODES
Occasionally, we may offer discount or promotional codes. Kindly note that the terms and conditions associated with these discount codes will apply. Please be aware that only one promotional discount code can be applied per order.
INTELLECTUAL PROPERTY
Unless otherwise specified, all materials on the Website, encompassing images, illustrations, designs, icons, photographs, video clips, written content, and other materials (collectively referred to as the "Content"), are copyrights, trademarks, or other intellectual properties owned, controlled, or licensed by Colorful Socks. The Content and the Website as a whole are exclusively intended for personal, non-commercial use by our users. You may download or copy the Content displayed on the Website for your personal, non-commercial use solely. No rights, titles, or interests in any downloaded materials or software are transferred to you through such downloading or copying. Reproduction, publication, transmission, distribution, display, modification, creation of derivative works, sale, or engagement in any sale, or exploitation of any part of the Content, the Website, or any related software in whole or in part, except as explicitly mentioned, is prohibited. The Website is safeguarded by copyright, and all global rights, titles, and interests in and to the Website are owned by Colorful Socks.
PRIVACY
Our Privacy Policy outlines how information is collected and utilized on the Site.
COLORS
We've taken great care to showcase the colors of our products on the Website as accurately as possible. Nevertheless, the colors you perceive might depend on your monitor, and we cannot assure the precise accuracy of any color displayed on your monitor.
CHOICE OF LAW
These Conditions will be interpreted following the laws of New York State, without considering any conflict of law provisions. Any disagreements arising from these Conditions will be settled in the federal and state courts located in Miami, Florida.
FAULTY ITEMS
These Conditions do not restrict the statutory warranty regulations as per mandatory consumer law. If you encounter a complaint regarding a material or manufacturing fault, please contact us within a reasonable period from noticing the defect. Kindly provide detailed information about your concern. The Colorful Socks team will assist you further with your matter.
LIMITATION OF LIABILITY
Colorful Socks or its affiliated entities are not responsible for business-related damages or losses, nor for losses not resulting from a breach on our part.
These Conditions do not eliminate or restrict our liability for any matter where limiting or excluding liability would be unlawful according to mandatory law.
The Website and the Content are provided "as is" without any warranties. Colorful Socks disclaims all warranties, whether express or implied, to the fullest extent permitted by law. This includes, but is not limited to, implied warranties of merchantability and fitness for a particular purpose.
THIRD PARTY LINKS
You might find links to other websites on our platform. While we haven't thoroughly reviewed these external sites, we want you to know that we're not responsible for their content or any products/services they offer. These links are provided solely for your convenience, and our inclusion of any link doesn’t imply our endorsement of the site. If you have any concerns about these links or their content, please reach out directly to the respective third-party website. Colorful Socks doesn't take responsibility for any claims regarding intellectual property rights or for the information/opinions displayed on these third-party websites or their content.
MISCELLANEOUS
If any part of these Conditions is deemed invalid or unenforceable, the concerned part will be adjusted as closely as possible to the original intention of the provision under applicable law, while the rest of these Conditions will stay valid.
Colorful Socks retains the right to transfer or assign to third parties any payment claims arising from your purchases.
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